Customer Service Rep(06217) - 15281 E. Mississippi Ave

Domino's • Aurora, CO

117d

About The Position

The following is considered minimum expectations in performance while working for Domino’s Pizza. Employees are expected to assist customers in a polite and courteous manner while being knowledgeable of the menu. They must maintain a perfect image according to company standards and demonstrate customer service steps effectively. Pizza makers have specific responsibilities regarding ingredient counts and food safety, while drivers have strict guidelines for handling cash and maintaining their vehicles.

Responsibilities

• Answer the phone or assist carryout customers politely and knowledgeably about the menu.
• Maintain a perfect image according to company standards.
• Demonstrate customer WOW steps: Apologize, give them what they want, and give them something extra.
• Count pepperoni and ham on every order daily, regardless of topping amount.
• Ensure pizzas are not cleared before they are ready to be placed in the oven.
• Carry $1 in coin change on every delivery.
• Say 'Let me get your change' on every order without exception.
• Carry no more than $20 while on the clock, including personal money.
• Avoid carrying any pocket knife or weapon while working.
• Keep driver vehicles neat, clean, and in a positive image.
• Do not route early or check in early from delivery.
• Wash hands prior to making products.
• Follow proper procedures for product preparation.
• Complete Safe Delivery CBT.
• Repeat every order for accuracy and confirm name and address.

What This Job Offers

• Number of Employees: 5,001-10,000 employees