About The Position

The CSR's duties include but are not limited to greeting the customer on the phone and at the counter, order entry using a company specific Point of Sale system, accurately labeling boxes, maintaining a clean and orderly work area, customer complaint resolution using company trained strategies, production of product including learning recipes and end bake preparations, stocking product using the first in first out method, and cash handling including the ability to count change back.

Responsibilities

  • Greeting the customer on the phone and at the counter
  • Order entry using a company specific Point of Sale system
  • Accurately labeling boxes
  • Maintaining a clean and orderly work area
  • Customer complaint resolution using company trained strategies
  • Production of product including learning recipes and end bake preparations
  • Stocking product using the first in first out method
  • Cash handling including the ability to count change back
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