Customer Service Rep(06038) - 200 Market Dr.

Domino's-posted 4 months ago

Part-time • Entry Level

Emporia, VA

5,001-10,000 employees

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The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a professional image and adhere to specific operational standards to ensure customer satisfaction and safety.

Answering the phone and assisting carryout customers politely and courteously.
Demonstrating knowledge of the menu to assist customers effectively.
Following customer WOW steps: Apologize, give them what they want, and provide something extra.
Counting pepperoni and ham on every order daily, regardless of topping amount.
Ensuring pizzas are not cleared before they are ready to be placed in the oven.
Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
Maintaining a maximum of $20 in personal money while on the clock.
Prohibiting pocket knives or weapons while working.
Keeping driver vehicles neat, clean, and in a positive image while working.
Not being routed or checked in early from delivery.
Washing hands prior to making products.
Following proper procedures for product preparation.
Completing Safe Delivery CBT training.
Repeating every order for accuracy and confirming name and address.

Ability to communicate effectively and courteously with customers.
Knowledge of the menu and ability to assist customers with their orders.
Adherence to safety and operational procedures.
Ability to maintain a clean and professional appearance.

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Customer Service Rep(06038) - 200 Market Dr.

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