Customer Service Rep(06033) - 426 Furr St.

Domino's • South Hill, VA

133d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring customer satisfaction and adherence to company policies. This includes answering phones, assisting carryout customers, and demonstrating knowledge of the menu. Employees must also follow specific procedures for food preparation and delivery, ensuring safety and quality standards are met.

Requirements

• Ability to provide excellent customer service and maintain a positive attitude.
• Knowledge of food safety and preparation standards.
• Ability to follow company policies and procedures strictly.

Responsibilities

• Answering the phone and assisting carryout customers politely and courteously.
• Demonstrating knowledge of the menu and providing helpful information to customers.
• Maintaining a perfect image according to company standards.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order without exception.
• Limiting personal money to no more than $20 while on the clock.
• Prohibiting the carrying of pocket knives or any weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not routing drivers early or checking them in early from delivery.
• Washing hands prior to making products and following proper procedures for food preparation.
• Completing Safe Delivery CBT for all drivers.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees