Customer Service Rep(05589) UNCW, College Acres, Wilmington, NC

Domino's • Wilmington, NC

134d

About The Position

The CSR - Insider position at Domino's Pizza involves working in-store as part of the Store Operations team. This role is non-exempt and reports to the General Manager, with a secondary report to the Regional Operations Manager. The position offers opportunities for career advancement, with many team members starting as Customer Service Representatives (CSRs) or Pizza Makers and progressing to management or franchise ownership. The job emphasizes a fun and competitive atmosphere, where outstanding performance in pizza making and customer service is rewarded.

Requirements

• An exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to make precise movements
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to direct activities, perform repetitive tasks, work alone and with others
• Ability to work under stress and meet strict quality control standards
• Ability to stand for long periods of time

Responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough
• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning & organization duties

Benefits

• Greater variety
• Smaller teams, make friends easier
• Flexible hours
• Fast career progression
• Training opportunities & rewards

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees