Customer Service Rep(05533) - 1272 Independence Dr.

Domino's • Rocky Mount, NC

88d

About The Position

This position involves upholding Domino's standards of grooming, uniform, and appearance while promoting pizza products, specials, and promotions. The role requires cross-training in various areas including preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. A sense of urgency is essential when answering store phone lines or assisting carryout customers. Providing quality customer service to both internal and external customers, whether over the phone or in person, is a key responsibility. Additionally, the ability to communicate clearly and effectively, as well as proficiency in using a computer-based order entry system, is necessary. The position also emphasizes contributing to a positive atmosphere of teamwork, energy, and fun. Reliable transportation to and from work is required to ensure punctuality for scheduled shifts.

Requirements

• Ability to uphold grooming and appearance standards
• Ability to promote products and specials
• Willingness to receive cross-training in various operational areas
• Ability to exhibit urgency in customer service
• Strong customer service skills
• Clear verbal and written communication skills
• Basic computer skills for order entry
• Ability to work in a team-oriented environment
• Reliable transportation to work

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, and operating the pizza oven
• Properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Communicate clearly and effectively, both verbally and in writing
• Use a computer-based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun
• Ensure reliable transportation to and from work to be on time for scheduled shifts

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees