Customer Service Rep(05512) - 4502 N Roxboro St.

Domino's • Durham, NC

83d

About The Position

The position involves working as a Customer Service Representative (CSR) at Domino's, where the focus is on maintaining high standards of grooming, uniform, and appearance. The role includes promoting pizza products, specials, and promotions, as well as receiving cross-training for various tasks such as preparing products and ingredients, handling closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. The CSR is expected to exhibit a sense of urgency when answering store phone lines or assisting carryout customers, while providing quality customer service to both internal and external customers, both over the phone and in person. Clear communication skills, both spoken and written, are essential, along with the ability to use a computer-based order entry system. The role also emphasizes contributing to and promoting an atmosphere of teamwork, energy, and fun.

Requirements

• Pass background check

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Ability to speak and write clearly and comprehend using a computer-based order entry system
• Contribute to and promote an atmosphere of teamwork, energy, and fun

What This Job Offers

• Number of Employees: 5,001-10,000 employees