Customer Service Rep(05503) - 1209 W Main St.

Domino's • Durham, NC

87d

About The Position

The CSR position at Domino's involves upholding the company's standards of grooming, uniform, and appearance while promoting pizza products, specials, and promotions. Employees will receive cross-training for various tasks including preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. A sense of urgency is essential when answering store phone lines or assisting carryout customers. Quality customer service is a key component of this role, requiring effective communication both over the phone and in person. Additionally, employees must be able to speak and write clearly and have a good understanding of using a computer-based order entry system. The position also emphasizes contributing to and promoting an atmosphere of teamwork, energy, and fun.

Requirements

• Ability to speak and write clearly
• Comprehension of using a computer-based order entry system

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance
• Promote pizza products, specials, and promotions
• Receive cross-training for preparing products and ingredients, closing and opening procedures, and operating the pizza oven
• Properly box products for delivery or carryout
• Exhibit a sense of urgency when answering store phone lines or helping carryout customers
• Provide quality customer service to internal and external customers both over the phone and in person
• Contribute to and promote an atmosphere of teamwork, energy, and fun

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees