Customer Service Rep(05192) - 2562 W. Indiantown Road #2

Domino's • Jupiter, FL

119d

About The Position

The position involves taking customer orders in a positive manner, answering any questions they might have, and using suggestive selling techniques with every call. The employee is expected to answer the phone on the first ring and avoid putting customers on hold. Completing orders in a timely manner while ensuring accuracy and neatness is crucial. The employee must maintain cleanliness in the phone and customer area, repeat every order back to the customer, and inform them of the approximate delivery time. Customer service is emphasized, including thanking every customer and providing information about their order. The role also includes assisting in making pizzas, keeping the makeline and soda coolers stocked, and taking payments from carry-out customers when requested by the manager. Maintaining the company's image standards and assisting the safe delivery specialist with store cleanliness and maintenance are also part of the job. Additional tasks may include folding boxes and topping boxes.

Requirements

• Ability to take orders and answer questions positively.
• Experience in customer service and suggestive selling techniques.
• Ability to maintain cleanliness in the work area.
• Ability to work in a fast-paced environment.

Responsibilities

• Take customer orders in a positive manner.
• Answer customer questions and use suggestive selling techniques.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete orders in a timely manner, ensuring accuracy and neatness.
• Maintain cleanliness in the phone and customer area.
• Repeat every order back to the customer and inform them of the delivery time.
• Thank every customer and provide order time information.
• Assist in making pizzas and keeping the makeline and soda coolers stocked.
• Take payments from carry-out customers if requested by the manager.
• Maintain the company's image standards.
• Assist the safe delivery specialist with store cleanliness and maintenance.
• Assist in folding boxes and topping boxes.

What This Job Offers

• Number of Employees: 5,001-10,000 employees