The position involves taking customer orders in a positive manner, answering any questions they might have, and using suggestive selling techniques with every call. The employee is expected to answer the phone on the first ring and avoid putting customers on hold. Completing orders in a timely manner while ensuring accuracy and neatness is crucial. The employee must maintain cleanliness in the phone and customer area, repeat every order back to the customer, and inform them of the approximate delivery time. Customer service is emphasized, including thanking every customer and providing information about their order. The role also includes assisting in making pizzas, keeping the makeline and soda coolers stocked, and taking payments from carry-out customers when requested by the manager. Maintaining the company's image standards and assisting the safe delivery specialist with store cleanliness and maintenance are also part of the job. Additional tasks may include folding boxes and topping boxes.
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Number of Employees
5,001-10,000 employees