Customer Service Rep(05192) - 2562 W. Indiantown Road #2

Domino's • Jupiter, FL

89d

About The Position

The position involves taking customer orders in a positive manner, answering any questions they might have, and using suggestive selling techniques with every call. The employee is expected to answer the phone on the first ring and avoid putting customers on hold. Completing orders in a timely manner while ensuring accuracy and neatness is crucial. The employee must maintain cleanliness in the phone and customer area, repeat every order back to the customer, and inform them of the approximate delivery time. Customer service is emphasized, including thanking every customer and handling carry-out customers with the same level of service. Additional responsibilities include assisting in pizza preparation, keeping the makeline and soda coolers stocked, taking payments when requested, maintaining company image standards, and assisting the safe delivery specialist with store cleanliness and maintenance. The employee may also be asked to assist in folding boxes and topping boxes.

Requirements

• Ability to take orders and answer customer questions.
• Experience in customer service and suggestive selling.
• Ability to maintain cleanliness in work areas.
• Ability to work in a fast-paced environment.

Responsibilities

• Take customer orders positively and answer questions.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete orders in a timely manner, ensuring neatness and accuracy.
• Maintain cleanliness in the phone and customer area.
• Repeat every order back to the customer and inform them of delivery time.
• Thank every customer and handle carry-out customers with care.
• Assist in making pizzas and keeping supplies stocked.
• Take payments from carry-out customers if requested.
• Maintain company image standards.
• Assist the safe delivery specialist with store cleanliness and maintenance.
• Assist in folding boxes and topping boxes as needed.

What This Job Offers

• Number of Employees: 5,001-10,000 employees