Customer Service Rep(05175) - 10200 Fox Trail Rd S

Domino's Pizza • Royal Palm Beach, FL

118d

About The Position

The position involves taking customer orders in a positive manner, answering any questions they might have, and using suggestive selling techniques with every call. The employee is expected to answer the phone promptly, avoid putting customers on hold, and complete orders accurately and in a timely manner. Maintaining cleanliness in the phone and customer area is crucial. The employee must repeat every order back to the customer, inform them of the approximate delivery time, and express gratitude to every customer. Additionally, the role includes assisting with pizza preparation, keeping the makeline and soda coolers stocked, and handling payments from carry-out customers when requested. The employee is also responsible for maintaining the company's image standards and assisting in the cleanliness and maintenance of the store.

Requirements

• Ability to take orders and answer customer questions.
• Experience in customer service and suggestive selling.
• Ability to maintain cleanliness in the work area.
• Basic food preparation skills.
• Ability to handle cash and process payments.

Responsibilities

• Take customer orders positively and answer questions.
• Use suggestive selling techniques with every call.
• Answer the phone on the first ring and avoid putting customers on hold.
• Complete orders accurately and in a timely manner.
• Maintain cleanliness in the phone and customer area.
• Repeat every order back to the customer and inform them of the delivery time.
• Thank every customer and communicate the time of the order.
• Assist carry-out customers with the same level of service.
• Help in making pizzas and keeping supplies stocked.
• Take payments from carry-out customers if requested.
• Maintain the company's image standards.
• Assist in the cleanliness and maintenance of the store.
• Help in folding boxes and topping boxes as needed.

Benefits

• Flexible working hours.
• Employee discounts on food.

What This Job Offers

• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees