Customer Service Rep(04690) - 21765 Great Mills Road

Domino's • Lexington Park, MD

118d

About The Position

The CSR - Insider position at Domino's Pizza involves working in-store as part of the Store Operations team. This role is non-exempt and reports to the General Manager, with a secondary report to the Regional Operations Manager. The position offers opportunities for career progression, with many team members starting as Customer Service Representatives (CSRs) or Pizza Makers and advancing to management or franchise ownership. The work environment is dynamic, with a focus on customer service and teamwork.

Requirements

• An exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to make precise movements
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to direct activities, perform repetitive tasks, work alone and with others
• Ability to work under stress and meet strict quality control standards
• Ability to stand for long periods of time

Responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough
• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning & organization duties

Benefits

• Greater variety in tasks
• Smaller teams for easier friendship building
• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees