Customer Service Rep(04484) Wrightsville Beach, Wilmington, NC

Domino's • Wilmington, NC

287d

About The Position

The CSR - Insider position at Domino's Pizza involves working in-store as part of the Store Operations team. This role is classified as Non-Exempt and reports to the General Manager, with a secondary report to the Regional Operations Manager. The position does not have any direct or indirect reports. The in-store environment is dynamic, with a focus on customer service and pizza making. Employees are encouraged to develop their skills and can progress from entry-level positions to management roles within the company.

Requirements

• An exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to make precise movements
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-Team Members
• Talking and hearing on telephone
• Near and mid-range vision for most in-store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to stand for long periods of time

Responsibilities

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Up selling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough
• Making Domino's high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning & organization duties

Benefits

• Greater variety in tasks
• Smaller teams for easier friendship building
• Flexible hours
• Fast career progression
• Training opportunities and rewards

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees