Customer Service Rep(04451) - 306 Granville Corners

Domino's • Oxford, NC

91d

About The Position

The position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a professional image and adhere to specific operational standards to ensure customer satisfaction and safety.

Requirements

• Ability to communicate effectively and courteously with customers.
• Knowledge of the menu and ability to assist customers with their orders.
• Adherence to safety and operational standards set by the company.

Responsibilities

• Answering the phone and assisting carryout customers politely and courteously.
• Demonstrating knowledge of the menu to assist customers effectively.
• Following customer WOW steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery and say 'Let me get your change' on every order.
• Maintaining a maximum of $20 in personal money while on the clock.
• Prohibiting the carrying of pocket knives or any weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not being routed early or checked in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for product preparation.
• Completing Safe Delivery CBT training.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees