Customer Service Rep(04225) - 1201 London Blvd.

Domino's • Portsmouth, VA

114d

About The Position

This position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring customer satisfaction and adherence to company policies. The role requires a commitment to following procedures and maintaining a professional image while interacting with customers and handling food products.

Requirements

• Ability to communicate effectively with customers and team members.
• Knowledge of food safety and handling procedures.
• Commitment to maintaining a clean and professional appearance.
• Ability to follow company policies and procedures strictly.

Responsibilities

• Answering the phone and assisting carryout customers politely and courteously.
• Demonstrating knowledge of the menu to assist customers effectively.
• Maintaining a professional image according to company standards.
• Following customer WOW steps: Apologize, give them what they want, and provide something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Saying 'Let me get your change' on every order without exception.
• Limiting personal cash to no more than $20 while on the clock.
• Prohibiting pocket knives or weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not routing or checking in early from delivery.
• Washing hands prior to making products.
• Following proper procedures for food products.
• Completing Safe Delivery CBT training.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees