Customer Service Rep(04223) - 540 E. Constance Rd.

Domino's • Suffolk, VA

112d

About The Position

The following is considered minimum expectations in performance while working for Domino’s Pizza. Employees are expected to maintain a high standard of customer service and adhere to company policies and procedures.

Responsibilities

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Maintaining a perfect image according to standard.
• Demonstrating customer WOW steps: 1) Apologize 2) Give them what they want 3) Give them something extra.
• Counting pepperoni and ham on every order every day, regardless of the topping amount when ordered.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Having $1 in coin change on every delivery.
• Saying 'Let me get your change' on every order without exception.
• Not carrying more than $20 while on the clock, including personal money.
• Not having a pocket knife or any weapon while working.
• Keeping driver vehicles neat and clean and in a positive image while working.
• Not being routed early or checked in early from delivery.
• Washing hands prior to making products.
• Following only proper procedures for products.
• Completing Safe Delivery CBT.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Number of Employees: 5,001-10,000 employees