Customer Service Rep(04223) - 540 E. Constance Rd.

Domino's • Suffolk, VA

100d

About The Position

This position at Domino's Pizza involves various responsibilities focused on customer service and food preparation. Employees are expected to maintain a high standard of performance, ensuring customer satisfaction and adherence to company policies. The role requires a commitment to following specific procedures and maintaining a professional image while on duty.

Requirements

• Ability to provide polite and courteous customer service.
• Knowledge of the menu and ability to assist customers effectively.
• Commitment to maintaining a professional image and following company standards.
• Attention to detail in food preparation and order accuracy.

Responsibilities

• Answering the phone and assisting carryout customers politely and knowledgeably about the menu.
• Maintaining a perfect image according to company standards.
• Demonstrating customer WOW steps: Apologize, Give them what they want, Give them something extra.
• Counting pepperoni and ham on every order daily, regardless of topping amount.
• Ensuring pizzas are not cleared before they are ready to be placed in the oven.
• Drivers must carry $1 in coin change for every delivery.
• Saying 'Let me get your change' on every order without exception.
• Not carrying more than $20 while on the clock, including personal money.
• Prohibiting pocket knives or any weapons while working.
• Keeping driver vehicles neat, clean, and in a positive image while working.
• Not being routed early or checked in early from delivery.
• Washing hands prior to making products.
• Following only proper procedures for products.
• Completing Safe Delivery CBT before making deliveries.
• Repeating every order for accuracy and confirming name and address.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees