Customer Service Rep(03909) - 629 Springfield Ave

Domino's • Berkeley Heights, NJ

133d

About The Position

The Customer Service Representative position at Domino's involves various responsibilities aimed at ensuring customer satisfaction and maintaining the company's standards. The role requires adherence to grooming and uniform standards, as well as effective communication with customers both in person and over the phone. The representative will also be trained in various operational procedures related to product preparation and delivery.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients, closing and opening procedures, operating pizza oven, and properly boxing products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer based order entry system.

What This Job Offers

• Number of Employees: 5,001-10,000 employees