Customer Service Rep(03831) - Winter Garden, FL

Domino's • Winter Garden, FL

102d

About The Position

We are seeking a friendly and dedicated Customer Service Representative to join our team in Winter Garden, FL. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with empathy and professionalism.

Requirements

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• High school diploma or equivalent
• Flexibility to work various shifts, including weekends and holidays, as needed

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
• Assist customers with product information, order processing, and account management
• Identify and escalate complex issues to appropriate departments when necessary
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure consistent, high-quality customer experiences
• Stay updated on company products, services, and policies to provide accurate information
• Participate in ongoing training and development programs to enhance customer service skills
• Contribute to a positive work environment by maintaining a supportive and customer-focused attitude

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees