About The Position

The Customer Service Representative (CSR) position involves engaging with customers both over the phone and in person. The role requires a friendly demeanor and the ability to handle various tasks including taking orders, cash handling, and maintaining cleanliness in the work area. The CSR is expected to work collaboratively with team members and contribute positively to the work environment.

Responsibilities

  • Taking orders over the phone and in person
  • Greeting customers with a smile
  • Upselling products and services
  • Handling cash transactions
  • Performing light prep work
  • Conducting light cleaning duties
  • Maintaining a positive demeanor
  • Working effectively as part of a team
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