Customer Service Rep(03272)

Domino's • Ocala, FL

72d

About The Position

The position involves receiving and processing telephone orders, stocking ingredients from the delivery area to storage, work area, and walk-in cooler, preparing products, and cleaning equipment and the facility as requested. The role requires effective verbal communication with customers and co-workers to process orders both over the phone and in person. The candidate must possess basic math skills to accurately give change and have an outgoing personality to engage with customers, as they will be the first point of contact for phone-in and carryout customers. Additionally, the ability to enter orders using a computer keyboard or touch screen monitor is necessary. Most tasks are performed from a standing position, and there are no chairs for employees, so the ability to stand for long periods is essential.

Requirements

• Ability to communicate verbally with customers and co-workers.
• Basic math skills for accurately giving change.
• Outgoing personality to engage with customers.
• Ability to enter orders using a computer keyboard or touch screen monitor.
• Ability to stand for long periods of time.

Responsibilities

• Receive and process telephone orders.
• Stock ingredients from delivery area to storage, work area, and walk-in cooler.
• Prepare product.
• Clean equipment and facility as requested.
• Communicate verbally with customers and co-workers to process orders.
• Perform basic math skills to accurately give change.
• Engage with customers in a friendly and professional manner.
• Enter orders using a computer keyboard or touch screen monitor.

What This Job Offers

• Number of Employees: 5,001-10,000 employees