Customer Service Rep(03081) - 85 Maple St.

Domino's Pizza • Danvers, MA

105d

About The Position

The position involves upholding Domino's standards of grooming, uniform, and appearance while providing quality customer service. Responsibilities include collecting cash and credit card payments, promoting pizza products and specials, and receiving cross-training for various tasks such as preparing products and ingredients, closing and opening procedures, operating the pizza oven, and properly boxing products for delivery or carryout. The role requires checking products for accuracy against quality standards and exhibiting a sense of urgency when answering store phones or assisting carryout customers. Clear and accurate communication, both spoken and written, is essential, as well as the ability to use a computer-based order entry system. The position also emphasizes contributing to and promoting an atmosphere of teamwork, energy, and fun.

Responsibilities

• Uphold Domino's standards of grooming, uniform, and appearance.
• Collect cash and credit card payments.
• Promote pizza products and specials.
• Receive cross-training for preparing products and ingredients.
• Learn closing and opening procedures.
• Operate the pizza oven.
• Properly box products for delivery or carryout.
• Check products for accuracy against quality standards.
• Exhibit a sense of urgency when answering store phones or helping carryout customers.
• Provide quality customer service to internal and external customers both over the phone and in person.
• Speak and write clearly and accurately.
• Exhibit comprehension of using a computer-based order entry system.
• Contribute to and promote an atmosphere of teamwork, energy, and fun.

What This Job Offers

• Industry: Food Services and Drinking Places