About The Position

The Customer Service Representative / Pizza Maker position involves direct interaction with customers through various channels including telephone, electronic communication, and face-to-face interactions. The role requires a comprehensive understanding of the menu and the ability to handle customer inquiries and complaints effectively. The representative is expected to maintain a positive demeanor, ensuring a friendly atmosphere for customers. Additionally, the position includes food preparation and maintaining cleanliness in the store environment.

Requirements

  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Must have a clear and upbeat speaking voice when communicating with customers.
  • Ability to add, subtract, multiply, and divide accurately and quickly.
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.

Nice To Haves

  • Clean Cut & Personable
  • Outgoing & Energetic
  • Dependable, Reliable & Punctual
  • Prompt & Responsible
  • Quick Learner & Self Motivated

Responsibilities

  • Deal directly with customers either by telephone, electronically or face to face.
  • Have a memorized knowledge of our menu.
  • Handle and resolve customer inquiries and complaints.
  • Smile both over the phone and when face to face with all customers.
  • Prepare all food products.
  • Clean, sweep and help keep the front of the store clean.

Benefits

  • Starting pay rate is $15/hr
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