The Customer Service Representative position involves direct interaction with customers through various channels including telephone, electronic communication, and face-to-face interactions. Representatives are expected to have a thorough knowledge of the menu and to handle and resolve customer inquiries and complaints effectively. The role requires a friendly demeanor, as representatives must smile and maintain a positive attitude while engaging with customers. Responsibilities also include preparing food products and maintaining cleanliness in the store environment.
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Number of Employees
5,001-10,000 employees