Customer Service Rep(02704) -950 N. Farnsworth Ave

Domino's • Aurora, IL

120d • $15

About The Position

The Customer Service Representative position involves direct interaction with customers through various channels including telephone, electronic communication, and face-to-face interactions. Representatives are expected to have a thorough knowledge of the menu and to handle and resolve customer inquiries and complaints effectively. The role also includes assisting in food preparation and maintaining cleanliness in the store environment. Training and orientation will be provided on the job to ensure representatives are well-equipped to perform their duties.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Must have a clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly.
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.

Nice To Haves

• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Help in preparing of food products.
• Clean, sweep and help keep the front of the store clean.

Benefits

• Starting pay is $15/hr

What This Job Offers

• Number of Employees: 5,001-10,000 employees