Customer Service Rep(01692) - 321 S. Andover Road, Suite 500

Domino's • Andover, KS

131d

About The Position

The position involves accurately taking and processing orders and transactions received either in person or over the phone while providing outstanding customer service. Employees are expected to check all products for accuracy against quality standards and support the restaurant by performing other workstation duties. Compliance with Domino’s uniform, appearance, and operations standards, as well as federal, state, and local laws and ordinances, is required.

Requirements

• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Must have verbal, written and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touchscreen.

Nice To Haves

• Bilingual in certain markets.

Responsibilities

• Receive and process telephone orders.
• Handle sensitive and confidential customer information in a responsible manner.
• Execute credit transactions.
• Provide quality customer service through positive and professional interaction with customers in person or by phone.
• Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift.
• Contribute to an atmosphere of teamwork, energy and fun.
• Operate all equipment and clean equipment and facility daily.
• Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Take inventory and complete associated paperwork.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees