Customer Service Professional

AllTech Services • VA

83d

About The Position

At AllTech Services, Inc., we don’t just answer phones — we lead the charge in transforming the home services experience. As a Client Services Professional (CSP), you’re not a receptionist or a call-taker — you’re the voice of our mission. Every call you take is a chance to prove that real customer care still exists. Every conversation is a test of your focus, empathy, and hustle. If you’re ready to step up, stay sharp, and make every interaction count — welcome to AllTech.

Requirements

• Have call center or customer service experience (preferred, not required).
• Communicate clearly, with warmth and confidence.
• Thrive in a fast-paced, team-driven environment.
• Handle stress like a pro — calm, focused, and reliable.
• Take pride in accuracy, follow-through, and doing things the right way.
• Are ready to grow in a company that invests in people who give a damn.

Responsibilities

• Lead with Empathy — listen like it matters, because it does.
• Use Curiosity to uncover needs and match customers with the right services.
• Show Responsibility by documenting every detail and doing what you say you’ll do — every time.
• Channel your Ambition to educate customers about Maintenance Plans and earn commission for every one you sell.
• Work with a tight-knit team that pushes for excellence and backs each other up.
• Represent AllTech with professionalism, compassion, and confidence — every call, every customer.

Benefits

• Aetna Health Plans — low deductibles, 80% of premiums covered
• Vision & Dental — including orthodontics and eyewear
• Wellness Program — free mental health sessions, preventive diagnostics, chiropractic care, and more
• Company-paid life insurance ($25K), plus disability options
• Weekly pay via direct deposit
• Performance bonuses for CSPs and dispatchers
• 401(k) with a true 4% match from Day 1 (Traditional & Roth)
• Tuition reimbursement — we invest in your ambition
• 80 hours PTO + 8 paid holidays (including your birthday and the day after Thanksgiving)
• On-site gym, lockers, and showers
• Full kitchen with pizza oven, omelet bar, and air fryer
• Team events, food trucks, happy hours, birthday parties, and family fun days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level