Customer Service Professional III
About The Position
UL Solutions is seeking a Customer Service Professional III to join our team in Bentonville, AR. In this role, you will manage and coordinate client accounts, ensuring deadlines are met, internal and external communication channels remain open, and processes for handling work and generating technical reports are optimized. Working under general direction and established policies, you will interact with ULS team members and clients to ensure smooth operations and client satisfaction. A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage. From life jackets to lawnmowers, toys to televisions, beauty and wellness, vitamins and supplements, we’re involved in almost every consumer product you can imagine. We work with some of the largest retailers in the world, performing market surveillance, auditing and inspecting the products we put in and on our bodies. We help customers ensure that not only are their products themselves safe, but their supply chains are using ethically and sustainably sourced materials. We build close relationships, providing advice and expertise to help them deliver safer products that meet the latest requirements and manufacture them fairly. Join our team and make your mark on products that shape people’s lives.
Responsibilities
- Manage and coordinate client accounts
- Ensure deadlines are met
- Maintain open internal and external communication channels
- Optimize processes for handling work and generating technical reports
- Interact with ULS team members and clients to ensure smooth operations and client satisfaction
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
