Customer Service & Print Production Associate

DUNCAN PARNELL INC•Myrtle Beach, SC

About The Position

The Customer Service & Print Production Associate is responsible for day-to-day functions of the branch. This includes, but is not limited to customer interface, billing, maintaining retail showroom, printing and binding of construction documents/specs, shipping and receiving packages, customer pickup and deliveries and small color graphics installs.

Requirements

General computer skills
High School graduate or equivalent
Must have a positive and helpful attitude
Willingness to learn and attention to detail
Independent worker with ability to be resourceful
Working intentionally without guidance after training
Prospecting new customers for business
Must be dependable and arrive to work on time

Nice To Haves

Experience in print production experience a plus
Experience in survey and construction industries a plus

Responsibilities

Greet customers that come in the store and take care of their needs with upbeat attitude
Answer phone and emails in a courteous, timely manner
Use the computer to print and scan large and small format construction documents, finishing as needed, with specific customer instructions and details.
Output of small color graphic renderings, posters, prints and mounts
Bill completed jobs in the ERP system (P21); notify customers that their work is ready for pickup
Restock production area and showroom regularly
Maintain a clean environment for customers and employees
Update pricing on showroom items
Monthly inventory counts
Weekly Teams calls
Shipping and Receiving department duties
Driving to and from customer offices for deliveries and pickups
Training for site surveys and small sign installations