Customer Service Pharmacy Technician
About The Position
Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! We offer: DailyPay Flexible schedules Competitive pay Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Requirements
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Strong computer and data entry skills
- Must have good oral communication skills, attention to detail, and problem solving skills
Nice To Haves
- Prior healthcare/pharmacy experience preferred
- Pharmacy Technician Certification preferred
Responsibilities
- Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook, Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Benefits
- DailyPay
- Flexible schedules
- Competitive pay
- Health, dental, vision and life insurance benefits
- Company paid STD and LTD
- Tuition Assistance
- Employee Discount Program
- 401k
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
