Customer Service Pharmacy Technician

Res-Care, Inc.•Uniondale, NY

51d•$18 - $19

About The Position

Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression! Schedule: Monday-Thursday 9:30am- 6:00pm & Sunday 9:00am-6:00pm We offer: DailyPay Flexible schedules Competitive pay Shift differential Health, dental, vision and life insurance benefits Company paid STD and LTD Tuition Assistance Employee Discount Program 401k Paid time off Tuition reimbursement Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. PharMerica, an affiliate of BrightSpring Health Services, is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations, and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched company culture, employee development, and advancement opportunities. For more information, please visit www.pharmerica.com. Follow us on Facebook, LinkedIn, and X.

Requirements

High school diploma or equivalent is required
One year of previous experience with direct client communication - customer service
Strong computer and data entry skills
Must have good oral communication skills, attention to detail, and problem solving skills

Nice To Haves

Prior healthcare/pharmacy experience preferred
Pharmacy Technician Certification preferred

Responsibilities

Answer and submit inquiries regarding patient information and medication therapies
Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
Assist the pharmacist with facility and physician office communications
Obtain patient information for our database by calling patient care representatives and physician offices
Utilize judgement in knowing when to escalate issues to the management level
Utilize various programs such as Outlook, Excel and Microsoft Word
Complete assigned projects upon request in a timely manner
Perform other tasks as assigned