Customer Service/Permit Coordinator

AlphaHire•Lexington, SC

18d

About The Position

We’re seeking a detail-oriented and proactive Customer Service / Permit Coordinator to support our operations team. This role is responsible for preparing and tracking permits, assisting customers throughout the permitting process, and ensuring seamless communication between internal departments. The ideal candidate is organized, professional, and comfortable managing multiple tasks in a fast-paced environment.

Requirements

Proficient in Microsoft Excel and Microsoft Word.
Highly organized with strong attention to detail and accuracy.
Fast learner with the ability to master new systems and adjust to changing priorities.
Excellent written and verbal communication skills with the ability to interact professionally with clients and internal teams.
Dependable and committed to a Monday–Friday, 8:00 am – 5:00 pm work schedule.

Responsibilities

Coordinate permit applications from start to finish, ensuring accuracy, timely submission, and full compliance with local regulations.
Serve as a primary customer contact—responding to inquiries, providing updates, and managing diverse personalities with professionalism.
Prepare, update, and maintain spreadsheets, reports, and documentation using Microsoft Excel and Word.
Work closely with construction, design, and administrative teams to keep projects moving efficiently.
Organize and maintain digital and physical records for permits, client files, and project documentation.
Adapt quickly to new processes and software tools; take initiative to support team needs and improve workflows.