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To process all orders efficiently, accurately including special instructions and in line with policies/ procedures and advise Customer of any changes or impact on the Customer's expectations of what they will receive and when (shortages, price / SKU discrepancies). To run and follow up on the Day-In-The-Life reports to ensure that the order to payment process is fulfilled. Promote and expand the sales of the company's products through up selling and cross selling. While this position is deemed to be flexible, employees are required to work at their assigned office location as requested for in person meetings, trainings, and collaboration as an essential function of the job.