Customer Service & Operations Technician

Falls of Neuse Management LLC • Mandan, ND

4h

About The Position

As an Installer/Trainer with Thoroughbred Industrial Cylinder Exchange (TICE), you will be responsible for the installation of our Welding Gas to Go!® Cages and the training of our customers at retail locations across the United States. This position is not static and requires up to 60% travel. Other responsibilities include a variety of duties at our warehouse(s) including moving products, packaging products, monitoring workflow, and improving processes (kaizen). All training provided.

Requirements

• High School Diploma/ GED.
• Microsoft office experience required: specifically; Outlook, Word, and Excel.
• Valid drivers’ license and clean driving record.

Nice To Haves

• Bachelor’s Degree or equivalent experience preferred.
• Welding knowledge/experience preferred.
• Strong time management and communication skills are paramount.
• Goal oriented and self-motivated.

Responsibilities

• Deliver and install welding and propane cages at Thoroughbred customer sites.
• Travel to Thoroughbred customer locations to conduct workshops and training at retail locations for new/existing employees.
• Establish a routine for contacting, checking on customers, and identifying potential opportunities and threats.
• Work in Thoroughbred warehouse and build Gaspony products for distribution to customers.
• Complete all monthly reports on time.
• Maintain and demonstrate a positive attitude with all associates, customers, vendors, and other business partners.
• Meet goals and objectives set by and with management.
• Execute other tasks as may be assigned by management.

Benefits

• Collaborative team environment
• Competitive pay structure

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED