Customer Service Officer

Catch Vibe VoiceNew Orleans, LA
22h$49,000 - $53,000

About The Position

We are seeking a Customer Service Officer to join our dynamic team in New Orleans, LA. This role is ideal for a motivated and detail-oriented professional who enjoys problem-solving and delivering high-quality service. As a Customer Service Officer, you will serve as a key point of contact for our customers, ensuring their needs are addressed efficiently and professionally.

Requirements

  • Strong verbal and written communication skills
  • Excellent problem-solving and organizational abilities
  • Ability to manage multiple tasks in a fast-paced environment
  • Customer-focused mindset with attention to detail
  • Proficiency with basic computer systems and office tools

Responsibilities

  • Handle customer inquiries with professionalism and clarity
  • Provide accurate information regarding services and processes
  • Resolve issues promptly while maintaining a positive customer experience
  • Maintain detailed and organized records of customer interactions
  • Collaborate with internal teams to ensure service consistency
  • Uphold company standards and communication guidelines at all times

Benefits

  • Competitive salary ($49,000 – $53,000 annually)
  • Growth and advancement opportunities within the company
  • Skill development and ongoing training
  • Supportive and professional work environment
  • Stable, full-time position with long-term potential
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