Customer Service Merchandising Coordinator

Trinidad Benham • Greenwood Village, CO

5d • $61,000 - $71,000

About The Position

The Customer Service Merchandising Coordinator is responsible for the accurate preparation, administration, and reconciliation of agricultural sales contracts, releases, and invoices. This position plays a key role in ensuring compliance with contractual terms, monitoring shipment activity, and maintaining positive customer relationships. The successful candidate will demonstrate a high level of attention to detail, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

• 2+ years of experience in sales administration, contracts management, or invoicing within the agriculture or commodities sector.
• Knowledge of customer categories relevant to agriculture, including domestic, industrial, canners, and institutional.
• Understanding of credit and shipping terms (e.g., FOB, delivered prepay and add).
• Strong organizational skills with proven attention to detail and accuracy.
• Excellent written and verbal communication skills with a strong customer service orientation.
• Ability to prioritize and manage multiple tasks with minimal supervision.
• EDI

Responsibilities

• Draft, review, and process sales contracts, releases, and amendments in accordance with company policies and customer requirements.
• Prepare, issue, and reconcile invoices, ensuring alignment with contract terms and supporting documentation.
• Monitor contract balances and perform reconciliations to ensure accuracy and compliance.
• Serve as a primary point of contact for a diverse customer base, including domestic, industrial, canning, and institutional accounts.
• Interpret and apply customer credit terms when processing sales transactions and invoicing.
• Apply appropriate shipping terms (FOB, delivered, prepay and add,etc.) to contracts and shipments.
• Track and follow up on shipments to ensure timely delivery and resolution of discrepancies.
• Collaborate with internal departments—including Accounting, Logistics, and Operations—to resolve contract, shipment, or billing issues.
• Maintain comprehensive records and ensure that all documentation is accurate, complete, and easily accessible.

Benefits

• Employee-owned
• Advancement Opportunities
• Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts
• 401(k) with employer match
• Paid holidays and competitive vacation/sick pay plans
• Tuition assistance program
• Employee stock ownership program (ESOP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees