Customer Service Manager (Angier)

Customer Service Manager Carlie C's IGA is seeking a self motivated individual who possesses experience in Customer Service Management in a busy retail environment. A Customer Service Manager at Carlie C's IGA realizes that providing prompt and friendly customer service is priority #1. Being courteous and cooperative with both the customer and coworker is a critical aspect of maximizing sales and building business for years to come. Responsibilities * Follow Carlie C's procedures in handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers. * Maintain correct cash flow. * Service customer's need(s) with a smile. * Effectively and promptly process the sales of Lottery Tickets, Money Orders, Money Transfers, Bill Pay, etc. * Time manage multiple number of employees to include scheduling, adequate breaks and lunch hours. * Keep front end of the store clean and professional in regards to counters, registers, and floors. * Train and maintain the Uniform Policy among all subordinates. * Train baggers to properly bag groceries according to Carlie C's bagging policies. * Open/Close store as Manager on Duty when required. * Other small tasks associated with the daily operations may be asked of you, as a Customer Service Manager. Qualifications * Prior experience for this position is preferred. * Maintaining a neat, clean, and professional appearance is a must. * Respond professionally under pressure to both employees and customers.