CUSTOMER SERVICE-LUMBER YARD

Gazaway Lumber Co IncFayetteville, AR
6d

About The Position

Gazaway Ace is a locally owned small business located in Paragould, AR with locations in Jonesboro, Fayetteville and Benton, AR. Our Paragould store was established in 1963 and features a broad line of building materials along with Ace Hardware's key departments of paint, electrical, plumbing, and tools. Our corporate offices are at the Paragould location located at 2620 W Kingshighway next to Walmart. Basic Function: Accurately load product and safely operate equipment and trucks with the goal of maintaining a high level of customer satisfaction within company policy. When equipment and trucks are not in use, maintain housekeeping of lumber yard/warehouse and maintenance of equipment.

Requirements

  • High School or GED equivalent.
  • Be able to pass a background check and drug screen.
  • OSHA requirements for forklift operation include a minimum age of 18.

Nice To Haves

  • Forklift certification preferred but not required.
  • Previous customer service experience preferred but not required.

Responsibilities

  • Promoting and maintaining “safety first” attitude. Report any accidents or injuries to a supervisor immediately.
  • Serve as company representative for the delivery and customer pickup.
  • Follow local, state and federal driving laws and regulations.
  • Responsible for courteous customer service and making sure deliveries are loaded correctly and promptly.
  • Follow company procedure regarding returned product from job sites.
  • Unload or oversee the unloading and orderly and neat storage of incoming merchandise.
  • Provide exceptional customer service for retail, contractor or professional builder customers.
  • Evaluate returned merchandise for proper disposition (resale, salvage, etc.)
  • Make certain that materials match the sales ticket(s) for that load.
  • Maintain good relations and morale of fellow employees and customers.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

51-100 employees

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