This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The QC Holdings E-commerce Department is seeking Remote customer service professionals to fill the position of CUSTOMER SERVICE LOAN SPECIALIST. This is a full-time opportunity with BONUS POTENTIAL. This position will secure, verify, and analyze customer loan application information as set forth in product guidelines to provide quality consumer loan services. We are seeking individuals who are self-motivated with great interpersonal and PC skills and a high degree of professionalism. The job requires direct phone contact with customers who are applying for consumer loans via our company website with an emphasis on loan origination. We also have separate positions available with a focus on loan servicing and collections if that is your specialty. The job requires direct phone contact with customers who are applying for loans using our website. Location: Fully Remote with/optional Hybrid opportunity upon successful completion of training and maintaining of performance standards.
Responsibilities
- Secure, verify, and analyze customer loan application information.
- Provide quality consumer loan services.
- Engage in direct phone contact with customers applying for loans.
- Emphasize loan origination.
Requirements
- High School Diploma or GED required; some college preferred.
- At least 1 year experience in a customer service role.
- Strong attention to detail.
- Knowledge of MS Office products.
- Excellent communication skills, both oral and written.
- Excellent time management and organizational skills.
- Bilingual in Spanish is a plus.
- Ability to type 35+ wpm.
Benefits
- Full-time opportunity with bonus potential.
- Remote work with optional hybrid opportunity.
