Customer Service Liaison

GG MediaFort Worth, TX
17d$49 - $52

About The Position

GG Media is seeking a dedicated Customer Service Liaison to serve as the primary point of contact between our clients and internal teams. This role is essential for ensuring a seamless experience, addressing client inquiries, and maintaining strong professional relationships.

Requirements

  • Excellent verbal and written communication skills.
  • Strong organizational and problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Professional attitude and commitment to client satisfaction.
  • Willingness to learn and adapt to evolving processes.

Responsibilities

  • Serve as the main point of contact for client communication.
  • Respond promptly to inquiries and resolve client issues efficiently.
  • Coordinate with internal departments to ensure client needs are met.
  • Maintain accurate records of client interactions and feedback.
  • Assist in identifying opportunities for process improvements.

Benefits

  • Competitive salary ($49k - $52k).
  • Opportunities for career growth and skill development.
  • Supportive and collaborative work environment.
  • Paid time off and flexible work arrangements.
  • Comprehensive training and resources to succeed in your role.
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