Customer Service Liaison
Swift7 Consultants•Cincinnati, OH
9d•$47,000 - $51,000
About The Position
The Customer Service Liaison plays a vital role in maintaining strong relationships with clients by ensuring clear communication, prompt issue resolution, and a consistently positive service experience. This position requires professionalism, attention to detail, and the ability to coordinate effectively across departments.
Requirements
- Strong communication and interpersonal skills
- High level of organization and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Professional demeanor with a customer-focused mindset
- Proficiency in basic office and communication tools
- Strong problem-solving and coordination skills
Responsibilities
- Serve as the primary point of contact between clients and internal teams
- Manage customer inquiries and requests in a timely and professional manner
- Ensure accurate communication of client needs and expectations
- Monitor service progress and follow up to ensure client satisfaction
- Maintain detailed records of interactions, updates, and resolutions
- Support internal teams by providing relevant client feedback and insights
Benefits
- Competitive salary ($47,000 – $51,000)
- Opportunities for professional growth and career advancement
- Skill development through hands-on experience and internal training
- Supportive and structured work environment
- Stable full-time position with long-term potential
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
