Customer Service Leader - #863 - Harrison, TN
About The Position
PRIMARY RESPONSIBILITIES Meet company customer service standards. Follow company cash control policies and procedures. Adhere to all laws and regulations regarding the sale of any government regulated products and services. Obey company and health department safety guidelines for food preparation. Detail cleaning of store interior and exterior according to company standards. Stock and rotate products including coolers and/or freezers. Complete training activities and meet minimum job performance standards. Follow the company's general rules of conduct and code of ethics. Motivate sales associates to grow the store sales and profitability using suggestive selling techniques. Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines. Other duties as assigned. QUALIFICATIONS Time Management Action Oriented- not fearful of acting with minimum planning. Customer Focus- act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers. Determination- seldom gives up before finishing, especially in the face of resistance or setbacks. Essential Functions- capable of working in a fast-paced environment that requires being on your feet for an extended period of time. Handle Hazardous Materials- 5% EDUCATION and/or EXPERIENCE Customer service experience desired Ability to perform multiple tasks at one time Read, understand, and speak English at an eighth-grade level PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.
Requirements
- Time Management
- Action Oriented- not fearful of acting with minimum planning.
- Customer Focus- act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.
- Determination- seldom gives up before finishing, especially in the face of resistance or setbacks.
- Essential Functions- capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
- Handle Hazardous Materials- 5%
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth-grade level
Responsibilities
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and meet minimum job performance standards.
- Follow the company's general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Industry
Gasoline Stations and Fuel Dealers
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
