Customer Service Lead

City of Craig•Craig, CO

2d•$17 - $17•Onsite

About The Position

Join the City of Craig as a Customer Service Lead and become an integral part of enhancing community engagement in Craig, Colorado. This role offers an exciting opportunity for those who are passionate about building relationships and problem-solving in a dynamic environment. At a competitive pay rate of $16.50 per hour, you will be rewarded for your leadership skills and dedication to exceptional customer service. Your contributions will directly impact the community and allow you to showcase your empathetic approach to serving the public. By applying, you will take the first step toward a rewarding career where your work truly makes a difference. Seize the chance to help shape the customer service experience in our vibrant city. What it's like to be a Customer Service Lead at Customer Service Lead The City of Craig is seeking a Customer Service Lead for the Parks and Recreation Department, offering an exciting opportunity to make a difference in our community. This seasonal position pays $16.50 per hour and plays a crucial role in providing an exceptional visitor experience at our aquatic facility. You will lead a team of customer service staff, ensuring professionalism and high-quality service. Your responsibilities will include training new members, resolving customer inquiries, and maintaining a welcoming environment. By joining our dedicated team, you will contribute to enhancing the quality of life in Craig through sports facilities, recreational programs, and community engagement efforts. If you are an enthusiastic problem-solver with strong interpersonal skills, this is your chance to step into a key leadership role within a vibrant and energetic department.

Requirements

Candidates should possess strong interpersonal and communication skills, ensuring effective interactions with both patrons and team members.
A key success factor is the ability to multitask in a fast-paced environment while maintaining a composed demeanor under pressure.
Problem-solving skills are essential for promptly addressing customer inquiries and resolving conflicts, fostering a positive atmosphere for visitors.
Candidates must demonstrate leadership qualities through the ability to motivate staff, promoting high standards of service.
Attention to detail is crucial for maintaining organized front desk operations and ensuring compliance with facility policies.
Adaptability is vital, as the role may require responding to various challenges and changing circumstances in a dynamic recreational setting.
No prior work experience is required for this position.
Applicants must be at least 18 years of age and may be required to successfully pass a post-job offer drug screening and background check.