Customer Service Lead
Wellington Executive Search•Piscataway, NJ
407d•Remote
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About The Position
The Customer Service Leader (Assistant Manager level) will oversee a team of Customer Service Representatives (CSRs) in a hybrid work environment, ensuring efficient operations and high customer satisfaction within the pharmaceutical and food/nutritional/chemical ingredient industries. This role involves budget monitoring, sales order management, customer complaint resolution, and collaboration with various departments to meet sales targets and improve processes.
