Customer Service/Inside Sales

Gourmet Foods International • Sumner, WA

77d

About The Position

This is a great opportunity that will give you responsibility for all sales activities in the assigned accounts. You will deliver a unique customer experience, assist sales representatives and multiple internal departments, and potentially handle projects simultaneously while also keeping up with clients' day-to-day processes.

Requirements

• Strong interpersonal and communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong computer proficiency, particularly in Microsoft Office (Excel, Outlook, Word)
• High attention to detail and accuracy

Nice To Haves

• College degree preferred but not required.
• 2-3 years of customer service or sales support experience.

Responsibilities

• Keying and verifying sales orders- Retail and Food Service
• Answer telephone calls, direct calls to the appropriate contact, or assist with incoming sales calls.
• Greet Customers and handle inquiries/ order pickups as needed.
• Communications and paperwork for retail accounts and other departments, including purchasing, distribution, customer service, and accounts receivable.
• Identify and resolve customer concerns.
• Assist customers and sales reps with basic needs.
• Assist account managers with collections and credit issues.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Accident Insurance
• 401(k) plan with matching contributions
• Profit Sharing
• Competitive Salaries
• Flexible Paid Time Off (PTO)
• Paid Holidays
• Free College Tuition
• Paid parental leave
• Professional Development Programs
• Opportunities to grow within the Company
• Employee Discounts
• Referral Bonus

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees