Customer Service/Inside Sales

Gourmet Foods International•Colton, CA

3d•$18 - $22•Onsite

About The Position

This is a great opportunity that will give you responsibility for all sales activities in assigned accounts, delivering a unique customer experience, assisting sales representatives and multiple internal departments, and potentially handling projects simultaneously while also keeping up with clients’ day-to-day processes. Does this sound like an opportunity for you? Please see below for more information regarding our opening. What does your day look like? Some of your duties may include: Keying and verifying sales orders- Retail and Food Service Answer telephone calls, direct calls to the appropriate contact, or assist with incoming sales calls. Greet Customers and handle inquiries/ order pickups as needed. Communications and paperwork for retail accounts and other departments, including purchasing, distribution, customer service, and accounts receivable. Identify and resolve customer concerns. Assist customers and sales reps with basic needs. Assist account managers with collections and credit issues.

Requirements

Strong interpersonal and communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong computer proficiency, particularly in Microsoft Office (Excel, Outlook, Word)
High attention to detail and accuracy

Nice To Haves

College degree preferred but not required.
2–3 years of customer service or sales support experience.

Responsibilities

Keying and verifying sales orders- Retail and Food Service
Answer telephone calls, direct calls to the appropriate contact, or assist with incoming sales calls.
Greet Customers and handle inquiries/ order pickups as needed.
Communications and paperwork for retail accounts and other departments, including purchasing, distribution, customer service, and accounts receivable.
Identify and resolve customer concerns.
Assist customers and sales reps with basic needs.
Assist account managers with collections and credit issues.