Customer Service / Inside Sales Representative

Monarch StaffingBroomall, PA
3d$20 - $22Onsite

About The Position

A rapidly growing, profitable company is seeking a motivated Customer Service / Inside Sales Representative to support daily office operations and drive sales growth. This role is ideal for someone who enjoys customer interaction, follow-up, and working in a fast-paced, team-oriented environment.

Requirements

  • Strong customer service and inside sales skills
  • Excellent verbal and written communication
  • Ability to multitask, prioritize, and work independently
  • Positive attitude, strong work ethic, and reliability
  • Detail-oriented with solid computer skills
  • Proficiency in Microsoft Office required
  • Valid driver’s license
  • Minimum 5 years of office experience preferred

Nice To Haves

  • CRM experience (Salesforce a plus)

Responsibilities

  • Answer inbound calls and communicate with customers and referral sources
  • Provide product information and resolve customer questions or concerns
  • Manage and follow up on inbound leads
  • Move prospects through the sales pipeline with the goal of closing sales
  • Maintain accurate customer records in a CRM system (Salesforce preferred)
  • Schedule customer appointments using CRM, Outlook, and Google Maps
  • Coordinate with office staff and field employees
  • Assist with general office and administrative tasks as needed

Benefits

  • Flexible Paid Time Off (PTO)
  • Medical, Dental, and Vision insurance
  • Company-paid major holidays
  • Opportunity to grow with a fast-paced, results-driven team
  • Meaningful work helping customers maintain safety and independence
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