Customer Service / Inside Sales Representative

Monarch Staffing • Broomall, PA

3d • $20 - $22 • Onsite

About The Position

A rapidly growing, profitable company is seeking a motivated Customer Service / Inside Sales Representative to support daily office operations and drive sales growth. This role is ideal for someone who enjoys customer interaction, follow-up, and working in a fast-paced, team-oriented environment.

Requirements

• Strong customer service and inside sales skills
• Excellent verbal and written communication
• Ability to multitask, prioritize, and work independently
• Positive attitude, strong work ethic, and reliability
• Detail-oriented with solid computer skills
• Proficiency in Microsoft Office required
• Valid driver’s license
• Minimum 5 years of office experience preferred

Nice To Haves

• CRM experience (Salesforce a plus)

Responsibilities

• Answer inbound calls and communicate with customers and referral sources
• Provide product information and resolve customer questions or concerns
• Manage and follow up on inbound leads
• Move prospects through the sales pipeline with the goal of closing sales
• Maintain accurate customer records in a CRM system (Salesforce preferred)
• Schedule customer appointments using CRM, Outlook, and Google Maps
• Coordinate with office staff and field employees
• Assist with general office and administrative tasks as needed

Benefits

• Flexible Paid Time Off (PTO)
• Medical, Dental, and Vision insurance
• Company-paid major holidays
• Opportunity to grow with a fast-paced, results-driven team
• Meaningful work helping customers maintain safety and independence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed