Customer Service Gaming Associate

Knighted Ventures • Sacramento, CA

86d • $18 - $20

About The Position

We’re hiring Gaming Associates at Knighted, and we’re looking for people who are great with numbers and thrive in a fast-paced, exciting environment. This isn’t just a job, it’s an opportunity to build real-world skills and start a long-term career with a company that invests in its people. If you’re a night owl looking for a full-time role that keeps your mind engaged and leaves your work at the door, this could be the perfect fit. As a Gaming Associate, your role involves close collaboration with casino personnel and dealers, encompassing tasks like handling casino chips, verifying game fairness and accuracy, and promptly reporting any suspicious activity. You'll help foster exceptional customer service by nurturing a positive and professional environment for both guests and colleagues through effective teamwork with the casino staff.

Requirements

• Must be 21 years of age or older.
• Authorization to work in the U.S.
• Proficient in mental math (addition, subtraction, multiplication, and division).
• Open availability for the casino's 24/7 hours of operation.
• Ability to pass a lifetime background check, credit check, and drug screen for state licensure.

Responsibilities

• Handle casino chips and verify game fairness and accuracy.
• Report any suspicious activity promptly.
• Collaborate closely with casino personnel and dealers.
• Foster exceptional customer service and maintain a positive environment.

Benefits

• Comprehensive Paid Training.
• Pay Raises based on skill mastery.
• Access to an extensive benefits package, including 401(k), student loan assistance, fully-covered health insurance, vision and dental plans, and paid time off.
• Team activities and opportunities for growth.
• Community Engagement through the Knighted Neighbors program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees