Customer Service Facility Attendant
About The Position
Shine Bright at SpinXpress – Katy, TX Customer Service | Teamwork | Growth | Community Impact At SpinXpress, every team member is essential to our mission. We’re building a fun, high-energy, and family-oriented workplace—and we want you on our team! Our modern facilities feature top-of-the-line, high-efficiency washers and dryers, helping customers get cleaner laundry, faster. We’re looking for energetic, detail-driven individuals who bring a positive attitude and match the bold spirit of our brand. Start as a SpinNerd – Grow into a SpinAmbassador Begin your journey as a SpinNerd and advance to SpinAmbassador as you take on more responsibility and unlock higher pay. We believe in recognizing hard work and rewarding growth. Why Work with Us? We’re more than a laundry brand—we’re a purpose-driven company creating positive change in our communities and the environment. If you're ready to grow professionally while making an impact, SpinXpress is the place to be. At SpinXpress, we’re building more than just clean, safe, and modern laundry spaces—we’re creating a workplace where energy, teamwork, and customer care thrive. Ready to be part of something meaningful? Apply today and start your journey with SpinXpress in Katy, TX! Customer Service / Team Work / Community Satisfaction / Career Growth Create a Fun and Welcoming job environment by maintaining a clean, neat, and organized facility Be a part of changing the way people think about laundry Build strong customer relationships within our communities by providing an Excellent Customer Service Experience Be an integral part of our organization and help drive our growth: There’ll be lots of opportunities to bring your ideas to the table. Seriously - we want you to take charge and be creative to help us get the results we’re looking for at our facilities
Requirements
- Availability
- Team Player
- Outgoing
- Enthusiasm
- High energy
- Initiative
- Professionalism
- Basic computer knowledge
- Ability to communicate effectively
- Ability to work on time and when scheduled
- Ability to multitask
Responsibilities
- Greet, help, and thank our customers
- Respond with urgency to customer inquiries, product and service questions, along with any customer issues
- Maintain a great visual presentation of our merchandise
- Educate and share our services, products, and promotions - sharing value for our customers
- Follow our company policies and procedures
- Comply with our uniform dress code
- Prioritize both Customer and Associate Safety
- Report in a timely manner all equipment, machines, and building maintenance opportunities
- Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
Benefits
- Flexible Scheduling – Choose shifts that fit your life: mornings, evenings, weekends, or overnights
- Paid Training – Start at $8/hour during our 6-week onboarding program
- Competitive Pay – After training, earn $10–$12/hour + commissions, bonuses & benefits
- 1-on-1 Mentoring – Learn directly from leaders who care about your personal and professional growth
- Career Advancement – Join our talent pipeline and grow with a rapidly expanding company
- Team Connection – Stay in touch with coworkers across locations via our internal social platform
- Fun Incentives – Take part in games and challenges with the chance to win rewards and store-wide bragging rights
- One-on-one time with different leaders in the company to help you achieve your personal goals
- Talent Development support for our upcoming leaders to staff, and a place for our continued company growth
- Access to an internal social media app to connect with colleagues from other facilities
- Engage in friendly competition with coworkers and other stores, earning rewards for exceeding productivity goals
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
